In our ongoing product enhancement efforts, the team rolled out a few changes last week that I’d like to share with you. Some of our enterprise customers requested these features and today we are very happy to announce the new feature availability to all our users.

Customize your welcome email

First, we have provided an option for the administrators to customize the welcome email which is sent to users when their accounts are created. This enables administrators to enforce company policies in their implementation. You can include HTML and embed your company logo as well. The temporary login information from LeapFILE will be appended below this message. If you use our AD integration, then you do not have to use this feature.

Customize your help desk URL

Second, the support link in the application can be turned off or customized to point to your helpdesk. If your company has its own helpdesk team managing LeapFILE, then you can update the URL to redirect user queries. While most customers enjoy and even rely on LeapFILE’s client support, some still want to make use of their own help desk. This option will make that preference possible now.

Administrators can find these options under Account -> Account Setup. So go ahead and start using these new features :)

Want more? Talk to us. Our solutions are customizable to fit your business requirements.